Help

CUSTOMER SERVICE DETAILS

Our Customer Care is available by phone Monday to Saturday, or you can simply send us a message using the Contact Usform.

Please note that we are only able to provide assistance for issues related to the Online Store and your online shopping experience. We are not able to answer questions concerning retail stores or any other service offered by Diesel.

 

BY PHONE

You may contact customer service by calling +39 02 3211 6928 between the hours of 8 am to 8 pm CET (7 am to 7 pm GMT), Monday to Saturday, excluding national holidays.

BY MESSAGE

Have queries for us? Send us a Message.
We will respond to every message within 1 working day, Monday to Saturday, excluding national holidays

NATIONAL HOLIDAYS

1 Jan (New Year)

6 Jan (Epiphany)

Easter Monday

25 Apr (Liberation Day)

1 May (International Workers’ Day)

2 Jun (Italian National Day)

15 Aug (Assumption)

1 Nov (All Saints’ Day)

8 Dec (Immaculate Conception)

25 Dec (Christmas)

26 Dec (Saint Stephen - Boxing Day)

NEED HELP?

If you have any question or need help with your account, you
may contact us to assist you.


We will respond to every message within 1 working day,
Monday to Saturday, excluding holidays.

CUSTOMER SERVICE

Email: onlinecustomerservice@diesel.com

Phone: +39 02 3211 6928


From 7am to 7pm GMT, from Monday
to Saturday, excluding holidays